[Resolved] OneAssist Consumer Solutions — I am complaining to deactivate the assist plan on my credit card | |||
I am using icici credit card and i got a message that assist plan has been added to the credit card and they are going to charge rs. 1599. I have not accepted, they said that you will be getting a confirmation call to accept but i didn't get any call to accept or deny. So, through this i would like to mention that i am not interested in this plan and don't charge anything and don't activate any plan to my credit card. Was this information helpful? | |||
Mar 7, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 30, 2020 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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