[Resolved]  OneAssist Consumer Solutions — I m complaining on one assistant company

Address:Mumbai City, Maharashtra, 400067

Hello there

I received sms from icici bank that rs-1399/- deducted from my bank account to one assist plan. Without my permission.. I also got a mail from one assist team. Last year also deducted rs 1299/- from my bank account with out my consent and same was registered compliant but it is still not solved and again this time deducted again from bank account. I dont even know the company and this kind o[censored]nsolicited charging of my bank account and use of my card by the company is really a criminal act and the co. So kindly deactivate my one assistant plan and refund my money.

Date of incident : 19.05.2018
icici ac no[protected]
Oneassist relationship number :SR[protected]
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Aug 6, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Sunny,

Greetings from OneAssist,

We are sorry for the unpleasant experience.

We couldn't track your details by the given number as this SR number is of the bank. Hence request you to kindly provide your customer Id on [protected]@oneassist.in so that we may be able to cancel the plan.

Awaiting your response,

Regards,

Sophia,

Team OneAssist.
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