[Resolved] OneAssist Consumer Solutions — I want to deactivate my one assist | |||
I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. And today i have received a mail for renewal of one assist without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap Was this information helpful? | |||
Jul 10, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 04, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I Received SMS from ICICI BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. I don't want this service so please refund my money ASAP.
Please deactivate and refund my money ASAP
date of incident : 31st May 2019
OneAssist Relationship Number : 7083143