Oneassist Consumer Solutions — I want to deactivate one assist service of my hdfc credit card

 
2 Reviews
India
 Nicks_Thakar on Oct 18, 2019
Hello i would like to deactivate the one assist service that is currently activated on my hdfc credit card, which is charging me rs. 1399.

I have recently applied for hdfc credit card and i have the one assist service activated on my credit card. The charges are of rupees 1399.

As of now i am not interested for this service so can you please deactivate the service for my credit card.

Complaint Status


[Oct 18, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response, Oct 22, 2019
Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Without inform me bank auto applied insurance on my hdfc credit card please cancel this insurance policy and refund my amount.

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    Oneassist Consumer Solutions - I want to deactivate one assist service of my hdfc credit card