[Resolved] OneAssist Consumer Solutions — Instead of, insurance covering mobile is back without repairing.. And cheated on me.. | |||||
My mobile was accidentally got liquid damaged on 1 month ago. Than i contacted one assist customer care for repairing because i was taken insurance and paid rs. 375 amount for it.. After 1 week they picked up my mobile.. And got estimated that my mobile had rs. 8909 repairing cost!!! Amount of mobile is rs.9999!!! Than they told me to wait for 3-4 days for amount approval from national insurance company.. Than every signal day i called for it but they only told to wait for 24 hour.. After 7-8 call from me they called me that i was damaged it wilfully!!! So we cannot give repairing... Mobile repair ho ke hi 1 mahine bad vapas aane vala tha to isme wilful kon karunga!!! And they told me that decision was taken by insurance company. Than i asked for contact number of insurance company, but they denied and said that they don't have!!! Isi tarah humko nahi sab ko ullu banate honge ye log.. Wilful conduct ka name dekar service nahi dena chahte... Muje ab repairing ki charge chahiye... Ya fir mere insurance ke paise vapas kar do... Claim no : sr#1753751 Relationship no : 1074591 Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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