[Resolved] OneAssist Consumer Solutions — insurance of my macbook laptop

Neelamadhab

Address:	400058
Website:	www.oneassist.in

Hi,
I have taken my macbook laptop insurance from you. Below are the information

Name: neelamadhab mallaick
Membership id:[protected]

My name is incorrect, and i already have informed about all this one year back. Still it is not changed. The actual name is neelamadhab mallick. Now i am getting the message, that, i will not be able to avail the insurance, if my name is not correct.
I have never seen this kind of hell service in my life. I called multiple time to rectify this name but after one year, i am getting such messagees.

Correct name is : neelamadhab mallick
Mail id: neelamadhab. [protected]@gmail.com

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Dec 21, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

OneAssist Consumer Solutions Customer Care's response Dear Neelamadhab,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.

Verified Support

Nov 20, 2017

OneAssist Consumer Solutions Customer Care's response Dear Neelamadhab,

As discussed over the call, please email us our Govt. ID proof and Invoice Copy to [protected]@oneassist.in.

Regards

Brijesh

Team OneAssist.