[Resolved]  OneAssist Consumer Solutions — insurance plan activated without my knowledge

I'm an hdfc bank customer. Recently i applied for a credit card.

A plan was activated on my credit card without my knowledge. They said that 1399rs will be deducted. When i try to call the customer care, they never attend the call. All of them are busy all the time. Felt like a really bad service. I'm using a jio number. I'm unable send any premium sms from it to stop the service.
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May 14, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
OneAssist Consumer Solutions Customer Care's response
"Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"
Complaint comments 

Comments

Without informing plan is renewed .Please cancel the renewel of one assist plan and refund the money asap.
For more details contact to my registered number

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