[Resolved]  OneAssist Consumer Solutions — insurance, sales falsification, consumer harassment.

Address:	Mumbai City, Maharashtra, 400059
Website:	[email protected]

I had purchased a redmi 4 device. On 1st week of purchase, ine assist call center sales team started calling me.. After repeated phone calls, he offered me mi protect through one assist insurance. All the activation was through online., through inbound calls.
The sales guy amit i think the agents name was, activated my plan..
Well things changed when my claim was submitted, they had promised liquid damage protection. When i had liquid damage, like normal they approved my claim forms, verified documents and a courier boy took my phone.. Home delivery.. That much was fine. The issue began after 21 days when i got my package back with mail to go to cochin service center, authorized by xiomi.
The service engineer there told me the insurance has rejected my phone and with out any intimation, the send it back. Since phone was already opened by one assist service people. Xiomi doesn't have any responsibility. He also told one assist is a sales fraud. They reject most of the claims telling silly reasons.. I fell am falsified by one assist, the sales boy who activated my insurance.
After which i had send repeated emails to one assist for which they doesn't respond. Now the new phone just 3 months old is dead. Already insured lies with me. Neighther xiomi or one assist bears any responsibility or responses..
Have call recording of a falsified sales call where the agent promised my liquid damage protection but the company after 21 days of fraud interaction with the consumer., is a cheater..