[Resolved]  OneAssist Consumer Solutions — mentally harassment

Address:Ambala, Haryana, 135002
Website:www.oneassist.in

I will never purchase the insurance again it is mentally harassment me. No email received after as i asked for terms and conditions. No any responsible answer from the company received till now. I need my insurance money back. The company is making fools of customers only also their fake executives. They know only to deduct money from customer account very politely but at the time of claim they show totally irrespective, irresponsible behaviour. The govt. Needs to blackout this company.
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Sep 20, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Aug 17, 2018
Updated by Attri Vijay
Relationship Id 2963985
Aug 18, 2018
Updated by Attri Vijay
Devendra provide only copy paste of customer satisfaction template here not even a single step taken by company.
Verified Support
Aug 20, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Request you to share your Membership ID and registered mobile number at [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you further.

Regards,

Devendra,

Team OneAssist.
Verified Support
Aug 20, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist1

We regret the inconvenience caused. Request you to provide a clarification mail from Randhir's Email reason for name mismatch in invoice in Shipping for Vishwbandhu Kaushik with govt id proof attached in it and handset details, IMEI no.with SR#3431163 in subject line. Your Govt Issued ID proof in the name of Mr.VIJAY CHOUDHARY or else provide Affidavit stating that Mr.VIJAY CHOUDHARY and Mr.Vijay Kumar are the same person and also provide repair invoice for the previous damage. Please note without these details, we won't be able to process your claim.

Regards,

Devendra,

Team OneAssist.
Complaint comments 

Comments

Devendra provide only copy paste of customer satisfaction template here not even a single step taken by company.
Today 14/08/2018 1899 ruppes deducted from my account. i even doest not apply for service. cancel my plan and refund my amount.
request no. SR[protected]
ICICI ACCOUNT NO[protected]

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