[Resolved] OneAssist Consumer Solutions — mentally harassment | |||||
I will never purchase the insurance again it is mentally harassment me. No email received after as i asked for terms and conditions. No any responsible answer from the company received till now. I need my insurance money back. The company is making fools of customers only also their fake executives. They know only to deduct money from customer account very politely but at the time of claim they show totally irrespective, irresponsible behaviour. The govt. Needs to blackout this company. Was this information helpful? | |||||
Sep 20, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist! We regret the inconvenience caused. Request you to share your Membership ID and registered mobile number at [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you further. Regards, Devendra, Team OneAssist. Verified Support Aug 20, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist1 We regret the inconvenience caused. Request you to provide a clarification mail from Randhir's Email reason for name mismatch in invoice in Shipping for Vishwbandhu Kaushik with govt id proof attached in it and handset details, IMEI no.with SR#3431163 in subject line. Your Govt Issued ID proof in the name of Mr.VIJAY CHOUDHARY or else provide Affidavit stating that Mr.VIJAY CHOUDHARY and Mr.Vijay Kumar are the same person and also provide repair invoice for the previous damage. Please note without these details, we won't be able to process your claim. Regards, Devendra, Team OneAssist. | |||||
2 Comments | |||||
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Devendra provide only copy paste of customer satisfaction template here not even a single step taken by company.
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
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