[Resolved]  OneAssist Consumer Solutions — Mobile

Address:Thane, Maharashtra, 421301

Dear Reader,

I humbly request you to not to take mobile insurance from https://www.oneassist.in/ as they reject your claim without understanding your mobile lost description.

While taking insurance policy they will call you 100 times and will show they really care for you. But if you lost your handset and you want to file a claim they will never call you and as per your capacity if you fill the all necessary documents they will reject your claim as unexplainable reason.
One assist is fraud organization.

Please don't take any policy.

Regards
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May 25, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist
Complaint comments 

Comments

Hi am Dalbir Kaur
relationship No. 858012
plan : Privilege- Individual
valid up to o4/04/2018
please cancel this plan i dont need it
stop deducting money from my account
you are not providing insurance but doing fraud with the policy holder.
OneAssist Consumer Solutions Customer Care's response, Apr 26, 2017
Verified Support
Dear Dalbir,

Greetings from OneAssist..!

As per your request, we have cancelled your plan vide service request No.1939912 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards

Deepali

Team OneAssist

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