[Resolved]  OneAssist Consumer Solutions — Mobile Handset Insurance

Address:	Mumbai Suburban, Maharashtra, 400058
Website:	www.oneassist.in

Customer id: [protected]
Called the company for damage claim on 11th july, my phone was picked on 21st july. I requested for courtesy handset for 4 times, they closed the request for no reason without informing me. The last time i requested for the courtesy handset was 12th aug, i talked to one of the senior named sanchit sawant. He told me that he has raised the request again and that i will receive the courtesy handset on wednesday i. E 17th aug. Today i called them for more than 10 times and everytime they kept me on hold and did not give me any update on my courtesy handset. I called on [protected] and the person told me that sanchit sawant will call me in 15mins. Yet no call or update from them. Experiencing poorest service from them. I'm going to lodge a police complaint against oneassist now since none of the customer helpline people are helping me.