[Resolved]  OneAssist Consumer Solutions — Mobile Insurance

Address:	Mumbai City, Maharashtra, 400059
Website:	www.oneassist.in

That I have taken MA Damage Protection 10k-15k Membership, mobile insurance from the above mentioned company, for my mobile phone which is Xiaomi Redmi Note 3, and paid Rs. 934 as premium and than i was provided the said details Relationship Number : 1870154, OneAssist Membership ID : [protected], Validity : 04/04/2017 to 03/04/2018.
On 30.05.2017 my phone fell down accidentally from the table in my office and i claimed for insurance and than they asked me to furnish some details again like copy of invoice, images of phone, and my personal I.D. etc. with the description that how my phone fell accidentally.
I was given a claim I.D No. 2031228 and ask to wait for 48 hours so that they can verify the details and description of accident.
Then after a month on 27.06.2017 they picked up my phone after several request.
They promise me to deliver the repaired mobile phone within 7 working days as it was already delayed.
On 03.07.2017 the comapny mailed me maliceously rejected my insurance claim by mentioning that i was negligent which shows their frivolous intention to misuse my hard earned money. The company is just trying to save its' collar with a sheer act of arm twisting.