[Resolved] OneAssist Consumer Solutions — mobile phone not assembled in proper way and damaged | |||||
Firstly, i wanted to tell you that you have lost a very valuable and loyal customer, which clearly shows how pathetic your services are towards the customer. Coming to my problem, my request service number is 2202135. On your last mail, you people said the insurance claim is rejected citing some issues which are not worth my time. But i want my device to be rectified in the way it was before sending it to your low cheap workshop. I have clearly stated the same in my previous mail and if you are educated enough to find, i have attached the proofs of my claim. I have been trying hard to reach your customer service which is meanwhile a pathetic cheap and not goddamn people responds to it. The service center picked my mobile for consecutive 3 times, and much damage has been done from your side. The device which i received back is not turning on and the way its fit is not in a proper way and some other issues related to both hardware and software is clearly visible on the device touch is also working. This issue is very serious which urgently require your attention, i don't have all time to for you. I shall be posting the same on newspapers complaint If you have any other way to claim my insurance please let me know. My registered mobile number: [protected] Email: [protected]@gmail.com Was this information helpful? | |||||
Jan 3, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 28, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist..! We are aware about your case and are in touch with you on Twitter. Please be assured that our team is already working on your case and will get back to you soon with a resolution. We apologize for the inconvenience caused and appreciate your patience in the interim. Regards Sagar Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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