[Resolved] OneAssist Consumer Solutions — mobile phone repair | |||||
I have given my liquid damaged mi protected phone to oneassist one month back and the insurance company has declared it as ber case. It is clearly mentioned in their terms and conditions that ber case is considered when the phone repair estimate is more than 80% of phones market value (80% of 5999/- is 4799.20)[redmi 4a]. Also they are not giving any clarification regarding the same till now. Was this information helpful? | |||||
Sep 2, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 01, 2017 OneAssist Consumer Solutions Customer Care's response Dear Vishnu, Greetings from OneAssist...! Sorry for the delay. The decision is made by the insurance company. We are just a mediator. Our team will get back to you soon regarding your case. Regards, Sagar Team OneAssist | |||||
 1 Comment | |||||
Comments
me 2 my mobile cost 10999 but they send me the estimate of rs 13000 and giving me rs 7500 for bre for hair line creek of my mobile which repair cost rs 3000 wtf
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059