[Resolved]  OneAssist Consumer Solutions — Mobile reclaim

Address:	Mumbai City, Maharashtra, 600110
Website:	oneassist.in

This is Anandharaman, My oneassist
service reference ID 1687670.
In January 2nd I give my mobile for insurance claim, after some days from your side I got a call about BRR amount. For that I said that I don’t need money, give back my mobile.(declaration of mobile claim)
Oneassist member said that you have to mail to
leena.[protected]@oneassist.in
After some days someone from one called and tell that mail to siddharth.[protected]@oeassist.in
I also mailed to before 50 days that person.
But no reply still now.
One time I called to customer care and reach that person it takes 20 minutes, weekly trice I called to them, every time they told “ Sorry for the inconvenience sir, our back end team will call u with in 48 hours”

Back end team game

they call to me
"With in 2 or 3 rings they cut the call" or if I attend the call means
"they were not spoke make a hold after 30 seconds they cut the call".
More than 20 times the back end team do like this.
Without mobile more than hundred days I facing so many problems.
My mobile is REDMI note 3, in this hundred days REDMI launched note 4…