[Resolved]  OneAssist Consumer Solutions — mobile repair diclint for small complaint

Address:Bangalore, Karnataka, 560001
Website:Www.oneassist.com

Purchased s8plus used for a month. While placing for charging fall down and glass got back glass got broken. Complaint loged with one assist many follow up done in 15days my hand set got picket up kept for 15days and return back. Mentioning i have not taken care and handel properly. Over all my handset was not repaired after paying 6000 for insurance and got cheated. Then i got repaired from samsung for 4000 just in 2days. I wasted 6000 for insurance. Which they could not do it.

One assit is a biggest cheater ever i have seen my life
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Jan 20, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Faseeh,

Greetings from OneAssist...!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

Your Claim has been rejected by the Insurance company on the basis of the description given by you.

The company felt that the damage happened was due to negligence and not due to any accidental force.

Hence, they rejected your claim.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
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