[Resolved]  OneAssist Consumer Solutions — mobile scratches related

Address:143001

I gave it mobile for repair. Compalint number is 3826129. The estimate recived from him was completly wrong and i refused to repair it.
When i gave my mobile for repair, i had saved video from the other mobile. There was no single scratch on my mobile.
Now that i have got back after mobile repair, sracthes on mobile.
I have mailed the oneassist for this.
Oneassist refused to correct it and oneassist said that it did not happend our side.
From our side video have clearly shown that the scratches were not the first.
I am uploading that video.
I am also uplaoding the picture of the mobile with that scratch.
Pls solve it.
Take a strict action against oneassist.
Oneassit could not be wrong with anyone again.
My mobile [protected]
+6 photos
+1 videos
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Feb 10, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Jan 10, 2019
Updated by vivek11511
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Mobile handsetsoneassist consumer solutions mobile sracthes related
[resolved] oneassist consumer solutions — mobile sracthes related

1 review
Vivek11511 on jan 10, 2019

I gave it mobile for repair. Compalint number is 3826129. The estimate recived from him was completly wrong and i refused to repair it.
When i gave my mobile for repair, i had saved video from the other mobile. There was no single scratch on my mobile.
Now that i have got back after mobile repair, sracthes on mobile.
I have mailed the oneassist for this.
Oneassist refused to correct it and oneassist said that it did not happend our side.
From our side video have clearly shown that the scratches were not the first.
I am uploading that video.
I am also uplaoding the picture of the mobile with that scratch.
Pls solve it.
Take a strict action against oneassist.
Oneassit could not be wrong with anyone again.
My mobile [protected]
Verified Support
Jan 10, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Vivek,

We regret the inconvenience caused. Please allow us sometime to investigate on your case and revert you back at the earliest.

Regards,

Devendra,

OneAssist, Social Media Team.
Jan 10, 2019
Updated by vivek11511
ok i am waiting to positive response from your side.
Verified Support
Jan 10, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Vivek,

We understand your concern. As per the telephonic conversation, Please allow us sometime to investigate on your case and revert you back.

Regards,

Devendra,

OneAssist, Social Media Team.
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