[Resolved] OneAssist Consumer Solutions — money deducted from account but insurance not active till now | |
I have taken a mobile insurance from one assist on 22/02/2018 for samsung j7 pro mobile phone. They deducted the amount on same day via [protected]@payu.in. I had the transaction id-3768900. They have not activated insurance till now. I have mailed and called them so many times but not get any positive response. Some of their executives says that your number and email is not registered with them some of them says no payment done from ur side. I don't know what is going on. Kindly resolve my issue and refund my payment. Was this information helpful? | |
May 10, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 06, 2018 OneAssist Consumer Solutions Customer Care's response Dear Bhawna, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the mobile number to [protected]@oneassist.in. Should you require any further assistance, please reach us at[protected]. Regards, Brij Team OneAssist. | |
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