[Resolved]  OneAssist Consumer Solutions — money deducted from icici credit card..

Address:Bangalore, 560096

Hi,
i had told the customer care from one assist that i would not like to activate this service.. despite of that money has been debited from my ICICI credit card...

Kindly deactivate and refund my money.

Using credit card without permission is an criminal offence..

ONeassist please dont make money by cheating people..

Date of incident - 7th May 2019
icici credit card no - XX9003
Was this information helpful?
No (0)
Yes (0)
Jun 17, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
May 15, 2019
Updated by Sulaksha
my mobile number connected to this service is [protected]...
Verified Support
May 17, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Sulaksha,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using the last four digits of your credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information