[Resolved] OneAssist Consumer Solutions — money deducted from my credit card without any information | |
Hello there I received sms from hdfc bank that membership fee has been deducted from my credit card to one assist plan. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 10.28hrs. 6 dec 2017. Was this information helpful? | |
Jan 16, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 06, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist...! We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Sagar (Team OneAssist) Verified Support Dec 12, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2642330 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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