[Resolved]  OneAssist Consumer Solutions — money deducted want refund my amount

My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my hdfc credit card.
My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it.

Kindly refund it soon as it was charged without any consent.

Relationship no. : sr[protected]
Plan name: enhanced wa privilege single plan
Name : ashwini pawar
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Jul 11, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Jun 05, 2019
Updated by Ashwinipawar27
My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my ICICI credit card.
My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it.

Kindly refund it soon as it was charged without any consent.

Relationship no. : SR[protected]
Plan name: enhanced wa privilege single plan
Name : Ashwini Pawar
Verified Support
Jun 06, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Ashwini,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
Jun 18, 2019
Updated by Ashwinipawar27
Kindly resolve my compliant as soon as possible. And give my refund amount
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