[Resolved]  OneAssist Consumer Solutions — money deducted without permission

Address:Sundergarh, Odisha, 770039

My hadfc account is deducted with 1899 rs without my permission by one assist consumer solutions while my application for new credit card by hdfc. They claim i have to take this service while taking the credit card by hdfc.. They trapped me badly and said without this i will not get my new card and after 2 days i found they deducted 1899rs from my hdfc account.. I want my money refunded asap. I don't need this service and also don't need any credit card.

Suman choudhary
Mob - [protected]
Credit card last 4 digit-5749
Rourkela odisha 770039
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Feb 8, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Dec 27, 2017
Updated by Sumanmoon
Email id- [protected]@gmail.com
Oneassist relationship no-3398682
Verified Support
Dec 28, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2711856 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
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