[Resolved] OneAssist Consumer Solutions — Money refund | |||||
I have submitted my phone in last September. Sent documents in courier on December 7th. Calling daily no response. Mailing to Happy to assist. No reply. This is the one of worst customer service. I am fed up with you people. You are mentally harrasing me. I don't know how to deal with this company. I shall walk-in to consumer Court soon. Hope they will answer you properly. I will file the case against for eating my time and for harrasing. Was this information helpful? | |||||
Jul 8, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 25, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Looking forward to hear from you. Regards Deepali Team OneAssist Verified Support Apr 25, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ms Krishna, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Deepali Team OneAssist Verified Support Apr 26, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ms Krishna, Greetings from OneAssist..! Our team tried calling you however it went unanswered. We have sent you an email requesting you to send us a soft copy of your cheque on the given email id. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist Verified Support May 11, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ms Krishna, Greetings from OneAssist..! Our team tried calling you however it went unanswered. We have sent you an email requesting you to send us a soft copy of your cheque on the given email id. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Ph: [protected]
Greetings from OneAssist...!
As per your request we have cancelled your plan vide service request No. 1941259 & the Refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Deepika
Team OneAssist