OneAssist Consumer Solutions — my credit card has been debited without my consent

Address:

560016

Cancellation of one assist membership
I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 17 nov 2018.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's consent.

Kindly, refund my amount.

Thanks,
Vasu g s

Mobile no: [protected]
Credit card ending no: 6176
Deducted date 17/11/2018
One assist no.3112669