[Resolved] OneAssist Consumer Solutions — my one assist membership non receipt of documents | |||
Dear sir i had taken my one assist membership during in nov. 2015 for two tears and thereafter i never received my kit at all and non of my card was covered for protection. This was for two years. Now once again i got massage that i have been provided two years one asset service. I assume its free. But now once again some amount is debited to myhdfc card ending 8789 Please look to it and reverse the amount immediately. Further for past payment also i should get back my refund. Was this information helpful? | |||
Jan 19, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 04, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2624826 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist .