[Resolved]  OneAssist Consumer Solutions — no action on request of discontinuation of card protection plan

Address:751001
Website:oneassist.in

I have taken card protection plan for one year on 25.01.2017. The plan term is renewed on 25.01.2017 without my consent. Then i had applied for discontinuation but without discontinuing the plan they again reactivated it.
They are forcefully imposing this plan on me. I want to discontinue this plan with immediate effect as i think this plan is not beneficial for me.

Relationship no.- 1620158
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Mar 15, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Feb 05, 2018
ravichandran swetharanyam's response
Please deactivated my account oneassist and refund my money
Feb 05, 2018
ravichandran swetharanyam's response
Refund my money
Verified Support
Feb 12, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Vivek,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2848327 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist
Complaint comments 

Comments

Insured Name : SAIKAT SENGUPTA

OneAssist Relationship Number : 1188313

OneAssist Membership ID : [protected]

Mobile Number : [protected]

Please be informed that no further renewal is required. I don't want to renew my policy further in future.
Please deactivated my account and refund my money
One assist realtionship no no 1758288
Dhara Nandkishore Sharma

Please stop and close my service and refund account.

Regards
Nandkishore Sharma
[protected]

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