[Resolved]  OneAssist Consumer Solutions — No reply or response regarding my claim

Address:Mumbai City, Maharashtra, 4000059
Website:www.oneassist.in

I have purchased an insurance policy from oneassist and they are real time cheaters.

The insurance start date is october 27, 2015.
Claim request raised on may 19, 2016.

Claim #1405428.

My phone got damaged accidentally on 18th may 2016.

The phone is dropped accidentally from my hand and i claimed for the insurance which is not happening any way.

Requesting my unrepaired handset back.
Which is in working condition.

Failing which i will approach consumer court.

Please understand that you people are really messing up things, and irritating people who purchased your insurance policy.

I don't know whether you people are wantonly doing this to your customers or the process it self is that long. But you are really using up peoples hard earned money.

Hope you start solving people's un-resolved issues atleast now.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

A status on your case has been communicated to you, separately. Should you require any further assistance, please write back to us at [protected]@oneassist.in


Regards
OneAssist

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information