[Resolved]  OneAssist Consumer Solutions — Non Responsive on Warranty Extension

Purchased Xiaomi Mi 5X 50 on the launch. Invoice C[protected] through MI.com portal.

Option for 1 Year Extended warranty was available and same was selected.

Upon discussing with Xiaomi, I was told to coordinate with OneAssist, I cooordinated with helpline but was told will recieve call back, but no one called. ready to pay additional Delta amount but you guys are not reverting back

Have been discussing this for last week but no response.

My request is help me with the additional warranty as you would do for anyone who is buying now, refer screenshot

You can reach me at [protected] (Sanjay)
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Oct 24, 2021
Complaint marked as Resolved 
Warranty extended with help of OneAssist
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2021
OneAssist Consumer Solutions Customer Care's response
Dear Sanjay, We are already working on this. Meanwhile, we appreciate your patience - Keagan, Team OneAssist.
Oct 24, 2021
Updated by Sanjay Kokal
Thanks OneAssist team for helping and resolving the issue.
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