[Resolved] OneAssist Consumer Solutions — Not getting my phone back.

Salman Mamun

from Kolkata, West Bengal

Address:	400 059
Website:	www.oneassist.in

Sir,
There is a company in India named One Assist whose web address is https://www.oneassist.in/.
I purchased insurance from this company when I bought my Redmi note 3 mobile phone
The screen of my mobile phone got damaged for certain reason and I claimed the insurance to repair it, they were supposed
to take my mobile within 7 day as they promised but the delayed almost a month but they did a pick up of my mobile and
after that they are not giving my mobile back, they already given 10-12 dates but
they have failed in each and every date, now I started fearing that they might have sold my mobile.

Please take a action against this.
Below are some detail.

Claim id : SR#1414963
My Registered Mobile number is [protected]
My email id mustafijur.[protected]@gmaill.com
My date of birth is 13th sept 1985
If you need further information, please let me know.

With Best Regards,
Salman Mamun

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Sep 20, 2016

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

OneAssist Consumer Solutions Customer Care's response Dear Salman,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your case.Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]

Regards,
Team OneAssist