[Resolved] OneAssist Consumer Solutions — not receive mobile theft claim company has denay | |||
I am abhishek i have plan of one assist mobile theft. My mobile was theft in 16 november. I have completed all formality as fir. Cancil cheque. Sim bar farm. Bill etc. But after 7 day company has denay my claim due to himself reasons. Sir i want help from you for my case. Sir please do instructions for action this type of fraud company Abhishek [protected] [protected]@gmail.com Was this information helpful? | |||
Dec 29, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 27, 2017 OneAssist Consumer Solutions Customer Care's response Dear Abhishek, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. We understand your concern and would like to inform you that your Claim has been rejected by the Insurance company basis on the description given by you. The company felt that the handset would have not get stolen if you had kept it safely in a bag. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2602429 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Sagar
(Team OneAssist)