[Resolved] OneAssist Consumer Solutions — one assist activate without my permission | |||
I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 12/3/19, Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing. Please deactivate and refund my money asap Date of incident : 12/03/2019 Hdfc credit card no. Xx3630 Pls refund my amount and deactivate this one assist service Was this information helpful? | |||
Aug 30, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 24, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate the account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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