[Resolved] OneAssist Consumer Solutions — One assist amount being charged forcefully | |||||
One Assist product was being given to me wherein I cancelled the same within 30 days period time. Still the product was being cancelled after 30 days and I am being charged for it wherein I didn't wanted the product. Also the One Assist executive didn't guide me properly for the same because of which I am facing problems. HDFC person told me that the product is mandatory or else your card won't get activated, so only at that particular time I told him that I don't want that product. Was this information helpful? | |||||
Sep 27, 2016 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 20, 2016 OneAssist Consumer Solutions Customer Care's response Dear Prajwal, Greeting from OneAssist...! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards, OneAssist. Verified Support Aug 25, 2016 OneAssist Consumer Solutions Customer Care's response Dear Prajwal, Greeting from OneAssist...! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards, OneAssist. | |||||
 2 Comments | |||||
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Have u logged FIR? Is your amount refunded yet?
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
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Kindly mail us at [protected]@hdfcbank.com with customer Id, complete address of branch you visited, issue in detail and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.
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HDFC Bank Customer Assistance