[Resolved] OneAssist Consumer Solutions — one assist

Ponnurangams0832

from Kanchipuram, Tamil Nadu

Address:

Chennai, Tamil Nadu

[resolved] one assist — deactivate one assist plan

35 reviews

Ma

mary prince on feb 6, 2017

Submit a complaint

Hello there

I received sms from kotak mahendra bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 17.05hrs. 2 march 2018
Kotak credit card no.[protected]
Crn:[protected]

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Apr 20, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Mar 16, 2018

Updated by Ponnurangams0832 [Resolved] One Assist — Deactivate One Assist Plan

Submit a Complaint

Hello there

I Received SMS from KOTAK MAhendra BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
date of incident : 16.33hrs. 2 Feb 2017
Kotak Credit Card No.xx7900

Verified Support

Mar 16, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brij

Team OneAssist