[Resolved] OneAssist Consumer Solutions — One assist deactivate and refund my money ASAP

ingle sachin

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 400 099

Hi,
DATE-07.03.2017
I Received SMS from HDFC BANK that RS-1299/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team.

Please deactivate and refund my money ASAP
date of incident : 02.00hrs. 25 FEB 2017
HDFC Credit Card No.xx2087
OneAssist Relationship Number : 1751303

awaiting for your positive replay
thanking you
your truly
sachin ingle
mob-[protected]

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Apr 14, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No.1815979 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist