[Resolved]  OneAssist Consumer Solutions — one assist deactivate - one assist

Hello there,

I am requested to cancel a plan from one assist which was added to my debit card. Then i received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan as they without my permission. I don't even know why the company charged me and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident: 23 august 2018
Icici debit card no. Xx1830
Customer id[protected]
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Sep 4, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. We request you to share your membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you in your case.

Regards,

Devendra,

OneAssist Social Media Team.
Aug 24, 2018
Updated by vancon
One Assist Plan — Cancellation and refund

I received sms from ICICI bank that rs-1899/- deducted from my debit card to one assist plan on 23/08/18. Without my permission. I dont even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 23/08/2018
ICICI debit card no. Xx1830
Aug 25, 2018
Updated by vancon
Hello there,

I am requested to cancel a plan from one assist which was added to my debit card. Then I received sms from ICICI bank that rs-1899/- deducted from my debit card to one assist plan as they without my permission. I don't even know why the company charged me and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident: 23 august 2018
ICICI debit card no. Xx1830
Customer id[protected]
one assist relationship number - 5136511
Aug 27, 2018
Updated by vancon
Hello there,

I am requested to cancel a plan from one assist which was added to my debit card. Then I received sms from ICICI bank that rs-1899/- deducted from my debit card to one assist plan as they without my permission. I don't even know why the company charged me and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident: 23 august 2018
ICICI debit card no. Xx1830
Customer id[protected]
one assist relationship number - 5136511
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