[Resolved]  OneAssist Consumer Solutions — one assist deactivate one assist plan

Address:400065
Website:oneassist.in

Hi there

I received email from kotak mahindra bank that 1399/- deducted from my credit card to one assist plan without my any permission. This kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please do the needful as soon as possible.

Please deactivate and refund my money asap

Relationship no : 1123338
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Sep 22, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!

Please be assured, your membership cancellation will be done soon and you will also receive the refund for the same.

Regards,

Devendra,

Team OneAssist.
Verified Support
Aug 22, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!

We understand your concern. Please be informed, your membership cancellation is in process with vide service request number 3470845. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 699/- credited in your bank account within 5 to 7 working day.

Regards,

Devendra,

Team OneAssist.
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