[Resolved] OneAssist Consumer Solutions — one assist deactivation | |
Cancellation of one assist membership Dear sir/madam, I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on this month oct 2018. I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it. Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. Kindly, refund my amount or i will make a complaint on this for fraud transaction without customer information Regards Anuvidhyalakshmi r [protected] Was this information helpful? | |
Dec 4, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, We understand your concern. Your membership cancellation is under process vide service request number 3680800. Your refund amount 1899/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. | |
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