[Resolved] Oneassist Consumer Solutions — one assist debited and renewed policy without my consent
SuSuvojit Chakraborty on Oct 23, 2017
My membership id is [protected]. Oneassist has debited my hdfc credit card with rs 1399/- without my consent and renewed the insurance. They had never called me before renewing or debitting my account. Neither they had mailed anything to me. Now when i call them, they are denying to cancel the policy and refund me the amount. I want my money back. One assist is a fraud company and legal action has to be taken against them for such behavior.
Complaint marked as Resolved Nov 23, 2017
[Oct 23, 2017] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
OneAssist Consumer Solutions Customer Care's response, Oct 23, 2017
Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2475401 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at email@example.com or 1800-123-3330.
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