[Resolved] OneAssist Consumer Solutions — one assist membership | |
I was charged with rs. 1399/- on my icici credit card on 11 october 2019. I got a call from the bank explaining one assist and after that they automatically activated the plan without confirming with me. My one assist relationship id is 8771701. Kindly cancel my membership and refund the amount processed on my credit card. I do not want any protection plans and do not want to opt in future as well. My registered phone number is [protected]. Was this information helpful? | |
Nov 15, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 15, 2019 OneAssist Consumer Solutions Customer Care's response Dear Amrit, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
2 Comments | |
Comments
1399/- have been deducted from my credit card without my permission. i do not want any services. Please cancel and refund. My card is ICICI bank. I feel very disappointed by this. Kindly resolve this issue.
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
There is no possible way to contact the team, the number on their website is also not meant for incomming calls.
I dont want to continue with OneAssist Service.
Would request the team to kindly contact me as soon as possible to deactivate my OneAssist Account.
Customer relation number: 6608315