[Resolved] OneAssist Consumer Solutions — One assist membership cancel and detected amount get back my account

Narendra Kristaparapu

from Bengaluru, Karnataka

Address:

534447

Hello sir,

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 18.33hrs. 27 may 2017
Hdfc credit card no. Xxx2397
Oneassist relationship number : 2142029

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Jun 29, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

May 29, 2017

Updated by Narendra Kristaparapu Dear sir,

I am Not interested About This One Assist Membership Please Cancel That As early As Possible and Refund my to my Credit Card Account...

Please deactivate and refund my money asap
Date of incident : 18.33hrs. 27 may 2017
Hdfc credit card no. Xxx2397
Oneassist relationship number : 2142029

Please Do the Needful..

Thanking You,
K Naga Narendra
[protected]

Verified Support

May 29, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 2028216 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)