OneAssist Consumer Solutions — One assist membership cancellation on Hdfc Credit Card

Address:Tambaram west, Chennai-600045

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 3107 without my concern on date:27/11/2020. I am not interested about this service and don't want this membership any more. As i informed still its happening every year. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist membership Number : [protected]
Name :- Karthikeyan V
Mobile No. :- [protected]
Credit Card Number Ending :- 3107
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Dear Karthik, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority - Swarali, Team OneAssist
Karthikeyan1996's [Complaint's author] reply, Dec 2, 2020
i have contacted ur customer support executives for many times. still not get any resolution in this. highly disappointed on refund amount and response.
Karthikeyan1996's [Complaint's author] reply, Dec 10, 2020
Dear one assist,
I have fully fed up with your service, even though i have raised complaint within 30mins of receiving plan activation message, i didn't got the full refund. i have received only Rs699.50.

As your peoples and bank peoples communicated that full refund to be credited within 5 working days.

i want the full amount or else need to file a complaini

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