[Resolved] OneAssist Consumer Solutions — one assist membership fee | |
I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1399 from my credit card without my permission on 27th may 2019. I never excepted this from hdfc bank. Last year also same happend, now this is again another pain top of it. Kindly cancel this plan and request you to refund the amount of rs 1399. Pleases deactivate one assist membership & refund me the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's consent Sudeep chaturvedi Mob. No [protected] Card no.[protected] Maid [protected]@yahoo.com Was this information helpful? | |
May 28, 2019 Complaint marked as Resolved Contacted on phone and assure me to refund amount OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 28, 2019 OneAssist Consumer Solutions Customer Care's response Dear Sudeep, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
1 Comment | |
Comments
Last year i requested that i am not interested for one aasist service that has been activated on my credit card. That time they deducted Rs. 1399 from my account for one year. And he told me that i am cancelling this service from your account. But they not deactivate this and again deduct Rs. 1399.i want to refund my money.
Reply
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059