[Resolved] OneAssist Consumer Solutions — One assist mi mobile insurance claim cheating

ds rajawat

from Raipur, Chhattisgarh

Address:	Bhopal, Madhya Pradesh, 462011
Website:	oneassist.in

Hi this is damodar i purchaged mi product via mi.com and also purchased mi protect which cover water and physical damage i day i got mobile damage and complaint to oneasrist team on 7nov 2016 they approved claim but still not made payment and also not providing old handset.

may times i called and email his ashish.[protected]@oneassist.in and [protected]@oneassist.in email id but they always replied they working its very disappointing to me pleae let me know i i can get my money and old cell claim

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Feb 23, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2017

OneAssist Consumer Solutions Customer Care's response Dear Mr Rajawat,

Greetings from OneAssist...!

We are very sorry to hear about your experience and regret the inconvenience caused to you, will do everything we can to perfect our services.

We request you to provide us with your registered contact details so that we can arrange a call for you with a proper resolution on your case.

Looking forward to hear from you.

Regards

Team OneAssist.

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Comments

Gurpinder Singh Bajwa

from Bathinda, Punjab

Dear Sir, I have complaint my phone in the month of nov-2016 and your representative received my phone on 1 Dec from me and says me it is come after 10-15 days, but still i have not received my phone, many time I called one assist customer care but he not give me any positive response, first he says 10 jan, than 12Jan and now 20 Jan. [protected].