[Resolved] OneAssist Consumer Solutions — one assist plan cancellation and refund

Gowthamanp

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 60093

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 01/09/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please cancel my membership and refund my 2yrs money - total amount-3798

Please deactivate and refund my money asap
Date of incident : 01/09/2018

My relatioship number-2601501

Was this information helpful?

No (0)

Yes (0)

Oct 6, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3514487. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

Sep 11, 2018

Updated by Gowthamanp We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3514487. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Gowtham [protected].

I'm not receive my refund amount till now...