[Resolved] OneAssist Consumer Solutions — one assist plan cancellation and refund please | |||
Hi team, I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 01/06/2019. Without my permission.. I also did not receive any email, post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing. Please deactivate and refund my money asap Date of incident : 01/06/2019 Hdfc credit card no. Xx9498 Was this information helpful? | |||
Jul 11, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 04, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |||
 2 Comments | |||
Comments
I want to inform you that I want to close my one assist service. So I would like to request you kindly deactivate the service and refund the amount 1899.thnks
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I'm Using HDFC Credit card. Without my permission you have deducted the amount of 2599 from my credit card
Kindly cancel this plan and request you to refund the amount of Rs:2599.