[Resolved]  OneAssist Consumer Solutions — one assist plan deactivation

Please deactivate this plan immidiately and refund my money back to my account. Already you charged Rs. 1899/- and 1899/- twice to my account without my permission. Already called 2 times but not getting proper response.

Kindly help me in getting my money back. Its already 15 days and i'm not getting any clue in that how i'll receive my money back.
Was this information helpful?
No (0)
Yes (0)
Sep 16, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Ankit,

Greetings from OneAssist..!

We deeply regret the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Complaint comments 

Comments

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 1540 without my concern at 4th Aug 17 . I am not interested about this service and membership no : 2489118 Please cancel this servcies and refund this debited amount of Rs.1899/- on urgent basis.

Regards
Senthilraj.G
[protected]
OneAssist Consumer Solutions Customer Care's response, Aug 16, 2017
Verified Support
Dear Mr Nadar,

Greetings from OneAssist...!

We regret the inconvenience caused to you.

As we can see, your membership has been cancelled on 3rd August 2017 and the refund has been initiated.It will be credited to your bank/card account in 7 working days.

Hope your query is addressed.

Regards

Brijesh

Team OneAssist.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information