[Resolved] OneAssist Consumer Solutions — one assist plan without consent | |
Sir, I have received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan without my permission.. I called many time on 28th july to deactivate but they told the manager (Concern person) will call me and resolve the problem. Deactivate my plan soon and refund my amount. Date of incident : 28th july 2017 Account number: xxxxxxxxxx085 Oneassist relationship number : 2449265 Complaint comments read comments complaint category credit cards Was this information helpful? | |
Sep 1, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mohammad, Greetings from OneAssist...! We deeply regret the inconvenience caused to you. As per your request, the plan has been cancelled vide Service Request number 2204416 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |
Add a Comment | |
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment