[Resolved]  OneAssist Consumer Solutions — one assist policy

Hello there

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Hdfc customer rang information.. I also msg from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Relationship no is 2739120

Regards
Divay verma
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Oct 29, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Divay,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2349867.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
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