[Resolved] OneAssist Consumer Solutions — One assist services

akhi09123

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra, 560047
Website:	www.oneassist.in

I taken the oneassist membership couple of years ago and this year i wanted to cancel my membership with oneassist.. For same i sent a lot of emails and to happytoassist email address and did not get any response from oneassist.. My all the email request and call request was ignored by oneassist and finaly they renewed my membership and charged me 1799 from my hdfc credit card. If someone want to cancel the membership then why oneassist is forcing to continue the membership. This is happening since last two year where oneassist is keep renewing my membreship and charging me 1799.. Even though i wish to cancel my membership

There is no way to cancel the membership? Oneassist can only cell the membership and can't cancel it?

Please address my problem, i need my amount refunded from oneassist that they have charged from my credit card.. Its completely fraud

Below are my details
Akhilesh kumar kamal
[protected]@gmail.com
[protected]

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May 11, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2017

OneAssist Consumer Solutions Customer Care's response Dear Mr Akhilesh,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

As per your request we have cancelled your plan vide service request No.1904011& the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepika

Team OneAssist