[Resolved]  OneAssist Consumer Solutions — one assists amount

Hello there

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 09/11/2018
Hdfccredit card no. Xx7211
Oneassist relationship number : 5677034
Mob no [protected]
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Dec 19, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Anil,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3727973. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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